Frequently Asked

We operate on a cash and membership-based model and do not accept insurance co-pays. However, patients can use their HSA or FSA cards to pay for memberships and medications. For eligible patients, we work to obtain preauthorization for medication coverage, but if preauthorization is not approved, patients are responsible for out-of-pocket costs.

Yes, to ensure a smooth and productive initial consultation, we ask that you complete the patient intake forms at least 48 hours prior to your appointment. Additionally, please have a list of your current supplements and medications ready to discuss, as this information is essential for us to provide personalized care tailored to your needs.

We provide a comprehensive panel of blood work that includes expanded lipid panels, hormone assessments, inflammatory markers, as well as markers for metabolic health and autoimmune conditions. Our approach goes beyond typical doctor’s visits, focusing on root cause analysis to ensure a thorough understanding of your health. You’ll receive your results during your second telehealth visit, which is scheduled 1-2 weeks after your initial meeting, and this is all included in your consultation fees. Our team is always available to discuss your results and guide you on the next steps for your health journey.

Yes, follow-up appointments are mandatory for new patients, as we require monthly meetings to monitor your progress and ensure optimal care. In addition to these appointments, our team is available to support you at every step of the way via text and phone, so you can always reach out with questions or concerns.

We offer monthly membership plans to suit different needs, including options for individual patients and family packages. Each plan provides access to various services, consultations, and additional resources.

Membership pricing varies based on the plan selected. Please visit our Pricing page for detailed information on each plan and its associated costs.

Most services are included in your membership fee, but there may be additional costs for specific tests, treatments, or medications not covered under membership. We encourage patients to review the details of each plan for clarity.

Yes! You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for your membership and eligible services.

Yes, we offer a discount for patients who choose to pay for their membership annually instead of monthly. Please check our Pricing page for more details.

You can cancel your membership at any time. Please refer to our cancellation policy for specific procedures and any potential fees involved.

Our weight loss program combines nutritional counseling, exercise recommendations, and the option to incorporate GLP-1 medications to help manage appetite and support metabolism. We focus on sustainable lifestyle changes rather than quick fixes.

GLP-1 (glucagon-like peptide-1) is a hormone that helps regulate appetite and glucose metabolism. When used in a weight loss program, GLP-1 medications can promote feelings of fullness, reducing overall food intake.

Candidates for GLP-1 medication typically include individuals with a body mass index (BMI) of 30 or higher, or a BMI of 27 or higher with related health conditions. Our team will assess your eligibility during the initial consultation.

Results can vary, but many patients may start to notice changes in appetite and weight within a few weeks of starting GLP-1 medication in conjunction with lifestyle changes.

During your initial consultation, we will assess your current health status, discuss your weight loss goals, review any medical history concerning GLP-1 use, and create a personalized plan that fits your needs.

Hormone therapy involves the use of medications to replace or balance hormones in the body. It can help manage symptoms related to hormonal imbalances, such as those experienced during perimenopause, menopause, or andropause.

Hormone therapy can address a variety of symptoms, including hot flashes, night sweats, mood swings, fatigue, low libido, weight gain, and other hormonal-related issues for both men and women.

We offer bioidentical hormone replacement therapy (BHRT) for women and men, which includes options like estrogen, progesterone, and testosterone. The specific therapy will be tailored to your needs and health goals.

Hormone therapy may not be suitable for everyone. During your consultation, we will review your medical history and any contraindications to ensure that hormone therapy is a safe and appropriate option for you.

Yes, regular check-ups are essential to monitor your hormonal levels, assess the effectiveness of the therapy, and make any necessary adjustments. We recommend follow-up appointments to ensure optimal results.

Metabolic health refers to how well your body processes and utilizes nutrients, impacting factors like blood sugar levels, cholesterol, blood pressure, and insulin sensitivity. Good metabolic health is essential for reducing the risk of chronic diseases.

Peptides are short chains of amino acids that play a critical role in various biological processes in the body. Certain peptides can help improve metabolic health by promoting fat loss, enhancing muscle growth, and optimizing metabolic functions.

We offer a variety of peptides that target different aspects of metabolic health, including those that promote fat loss, enhance muscle growth, and improve hormonal balance. Your individual needs will guide the specific peptides recommended.

Peptide therapy can be administered through injections or sometimes orally, depending on the specific peptide and your preferences. We will provide guidance on the administration method that works best for you.

While peptides are generally considered safe, some individuals may experience mild side effects such as injection site reactions, nausea, or changes in appetite. We will thoroughly discuss any potential side effects during your consultation.